Privacy Policy

Last Updated: May 27, 2014

1. Introduction

This Privacy Policy outlines how Implementacija snova d.o.o. ("DaShef", "we", "us", or "our") collects, uses, stores, and protects your personal data when you use our services and products, in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Data Controller

Implementacija snova d.o.o.
Božidara Magovca 54, 10000 Zagreb, Croatia
Email: info@implementacija-snova.hr

3. Data We Collect

  • User-Provided Information: such as your name, email, phone number, billing data, and device details during registration or use of the services.
  • Automatically Collected Information: including cookies, usage data (like dish selection or in-app behavior), log data, and IP address.

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

  • Your consent (e.g. for marketing or optional features)
  • Contractual necessity (e.g. to deliver our Services)
  • Legal obligations (e.g. tax records)
  • Legitimate interests (e.g. service improvement, fraud prevention)

5. How We Use Your Information

We use your data to:

  • Provide and maintain our Services
  • Communicate with you about your account or updates
  • Monitor usage and improve features
  • Ensure the security and integrity of our platform

6. Data Sharing

We do not sell or rent your personal information. We may share data with trusted third parties for the purposes of operating or improving our Services, fulfilling legal obligations, or if required by authorities.

7. International Transfers

In the case of international data transfers outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

8. Your Rights under GDPR

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority (AZOP in Croatia)

9. Data Retention

We retain personal data only as long as necessary to provide our services and comply with legal obligations. Data may be anonymized for analysis after that point.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access. However, no internet-based system can be 100% secure.

11. Cookie Policy

Our website uses cookies to improve user experience and gather usage statistics.

  • Essential cookies: required for website functionality
  • Analytics cookies: help us understand usage patterns
  • Marketing cookies: used for tracking and advertising (only with consent)

You can manage or disable cookies in your browser settings. Blocking some types may affect functionality.

12. Third-Party Services

We may use third-party services (e.g., hosting providers, analytics platforms) who may process data on our behalf, under strict data protection agreements.

13. Children's Privacy

The Services are not directed at children under 13. If we learn that we have collected personal data from a child under 13 without verification of parental consent, we will delete it.

14. Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, under the same privacy protections.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the Services or other means. Continued use after changes means you accept the revised policy.

16. Contact

For any questions about this Privacy Policy or your data, contact us at:
Email: info@implementacija-snova.hr

Company Details:
Implementacija snova d.o.o.
Božidara Magovca 54, 10000 Zagreb, Croatia
OIB: 21672887443 | MB: 2958198